Some ways to protect your personal information and privacy online

Computers and cell phones contain a wealth of information that data thieves would love to get their hands on. Simply deleting your files and emptying the recycle bin is not enough. Shoulder surfers will look over a victim’s should while they are entering in their PIN or password. To avoid this you should:
  • Be aware of your surroundings and realize that shoulder surfers are actively seeking opportunities.
  • Block someone from seeing data you are entering on your phone, tablet or laptop. Shield the screen or number pad when entering your PIN.
Be particularly wary of unsolicited e-mails, including those that identify you have won a prize or asking for financial help. Never click on the url included in the text or email and do not open any files included as attachments. Password management:
  • Choose passwords that a difficult to crack. For example use the first letter of each word in a sentence along with a number and symbol. “I can always remember my password’ would be ICARMP1960* as an example.
  • Never use the same password for all of your social media accounts, email, banking, etc.
  • Change your passwords and PINs often.
What to do if you think you are a victim of fraud, a scam or identity theft Step 1: Contact your local police force and file a report. Step 2: Contact your bank and credit card company to make a report Step 3: Contact the two national credit bureaus and place a fraud alert on your Credit reports:
  • Equifax Canada toll free: 1-800-465-7166
  • TransUnion Canada toll free: 1-877-525-3823
Step 4: Always report identity theft and fraud. Contact the Canadia Anti-Fraude Centre: